Terms of Use

Last Updated: 12/1/2025

Professional security devices background for licensing and compliance information.

Welcome to ASPEX Secure (“Company,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, products, and services, including the sale, installation, setup, and support of Ajax Systems security devices within the United States.

By accessing or using our website (the “Site”) or any of our services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.

1. Eligibility

You must be at least 18 years old to use our Site or request services. By using our Site, you represent and warrant that you meet this requirement.

2. Services Provided

ASPEX Secure provides:

  • Sale of Ajax Systems security devices
  • Installation and configuration
  • Professional monitoring (if selected)
  • Maintenance and support

Some services may require a written agreement or subscription. Where these Terms conflict with a signed agreement, the signed agreement controls.

3. Use of the Site

You agree not to use the Site for any unlawful or prohibited purpose, including but not limited to:

  • Attempting to gain unauthorized access to our systems
  • Uploading harmful or malicious code
  • Violating any applicable laws or regulations

We may suspend or terminate access at any time for any violation.

4. Quotes, Orders & Payments

Quotes provided by ASPEX Secure are estimates and may change based on on-site inspection, device requirements, or installation complexity.

By placing an order, you agree to:

  • Provide accurate information
  • Pay all applicable fees, taxes, and installation costs
  • Accept any additional terms outlined in your order or invoice

Certain services (e.g., monitoring) may require recurring monthly payments.

5. No Warranty on Third-Party Products

Ajax Systems is a third-party manufacturer. All warranties related to Ajax products are provided by Ajax Systems according to their warranty terms.

ASPEX Secure provides installation workmanship guarantees, but is not responsible for defects in hardware or software.

6. Monitoring Services

If you subscribe to our 24/7 monitoring or emergency response services:

  • Monitoring is provided “as available”
  • Response times are not guaranteed
  • You must ensure your system remains online and connected

You are responsible for keeping your contact information updated.

7. System Performance & Limitations

Security systems, including Ajax Systems devices, may fail or be compromised due to factors outside our control, such as:

  • Power outages
  • Internet interruptions
  • Radio frequency interference
  • Improper use or tampering
  • Environmental conditions

ASPEX Secure is not liable for losses resulting from such failures.

8. Intellectual Property

All content on the Site—including images, text, graphics, logos, and design—is owned by ASPEX Secure or used with permission. You may not reproduce, distribute, or modify any content without written consent.

9. User Submissions

If you submit reviews, comments, or messages via the Site, you grant us a non-exclusive, royalty-free license to use that content for marketing or operational purposes.

You agree not to submit unlawful, offensive, or harmful content.

10. Privacy

Your use of the Site is also governed by our Privacy Policy.

11. Limitation of Liability

To the fullest extent permitted by law, ASPEX Secure is not liable for:

  • Direct, indirect, incidental, or consequential damages
  • Loss of property, revenue, or data
  • System failure or false alarms
  • Events outside our reasonable control

Your sole remedy is to discontinue use of the Site or services.

12. Indemnification

You agree to defend, indemnify, and hold ASPEX Secure harmless from any claims, damages, losses, or expenses arising from your use of the Site or services, including violations of these Terms.

13. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their content, security, or privacy practices.

14. Changes to the Terms

We may modify these Terms at any time. Updated versions will be posted on this page with a new “Last updated” date. Continued use of the Site means you accept the revised Terms.

15. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles. (If you prefer another state—for licensing or business registration reasons—I can update it.)

16. Contact Information

If you have questions regarding these Terms, you may contact us at:

ASPEX Secure
Email: hello@aspexsecure.com
Website: aspexsecure.com